ICTworks made a significant mark at the ICT Expo 2024, held in Lilongwe on April 16, marking a milestone in their mission to drive digital transformation across Malawi. The annual expo, organized by the ICT Association , brought together tech leaders, businesses, and policymakers to explore innovative solutions for the country’s growing digital economy. ICTworks seized the opportunity to unveil their latest advancements in Enterprise Resource Planning (ERP) solutions, specifically tailored for Malawian businesses.
The highlight of ICTworks’s participation was the introduction of enhanced Odoo, Oracle ERP Cloud integrations, designed to streamline operations for businesses of all sizes. These ERP solutions offer modules for financial services, inventory management, e-commerce, and customer relationship management (CRM), addressing the diverse needs of industries such as healthcare, manufacturing, and retail—key sectors in Malawi’s economy. The flexibility of Odoo Oracle ERP Cloud allows businesses to customize the platform to their specific workflows, ensuring scalability and efficiency.
Norman Chisenga, Managing Consultant at ICTworks , delivered a keynote address at the expo, where he emphasized the importance of ERP systems in today’s competitive landscape. “Malawian businesses are at a turning point where adopting technology like ERP can significantly enhance their operational efficiency and decision-making,” Chisenga stated. “Our Odoo Oracle ERP Cloud integrations are designed to be user-friendly, cost-effective, and adaptable, making them accessible to both SMEs and large enterprises.”
During the expo, ICTworks conducted live demonstrations of the ERP system, showcasing how it can automate processes like payroll management and financial reporting—features that complement their existing services such as Sage Business Cloud and QuickBooks Online. Attendees were particularly impressed by the seamless integration capabilities, which allow businesses to connect their ERP with other cloud-based tools, reducing manual workloads and improving data accuracy.
Violet Chisenga, Director of Operations, also highlighted the company’s commitment to supporting clients through the implementation process. “We don’t just provide the tools; we partner with our clients to ensure they get the most out of their ERP system,” she said. “From setup to training, our team is there every step of the way.”
The ICT Expo 2025 also provided a platform for ICTworks MW to network with potential clients and partners, further solidifying their position as a leader in Malawi’s ICT sector. The event saw participation from over 50 exhibitors and attracted hundreds of visitors, including representatives from the Malawi Communications Regulatory Authority (Macra) and the Ministry of Information.
Following the expo, ICTworks has announced plans to offer free ERP consultation sessions for businesses interested in exploring the new solutions. To schedule a consultation or learn more about how Odoo Oracle ERP Cloud can transform your operations, visit ictworksmw.com or contact our team today.